Crafty Chicken Company Service Agreement
1. Services Offered
Crafty Chicken Company provides the following services:
🎨 Digital Design & Branding:
Custom Logo Design (1–2 concepts)
Full Branding Kits (logo, fonts, color palette)
Logo Refreshes
Business Name & Tagline Ideas
Digital Invitations, Flyers, Cards, Menus
👕 DTF Apparel Printing (Made-to-Order):
T-Shirts, Hoodies, Totes, and more
Custom DTF Transfers (Direct-to-Film)
Add-ons: Sleeves, Back Prints, Tags
Bulk and party packages available
2. Terms & Conditions
Made-to-Order: All apparel and digital items are made custom and will not be started until full payment is received.
Proofs & Approvals: Clients will receive one round of proof for digital designs. Additional edits may incur a fee.
Client Responsibility: For custom apparel orders, the client is responsible for providing accurate sizing, colors, and artwork if applicable.
Turnaround Time: Standard orders are fulfilled within 5–7 business days from approval. Rush orders may be available for an extra fee.
Shipping: Calculated by weight and region. Tracking will be provided once shipped.
Digital Delivery: All digital files will be delivered via email or Google Drive link. No physical product is provided for digital items.
Copyright & Licensing: Final designs may be used for personal or business use but cannot be resold or redistributed without written consent.
Design Ownership: Crafty Chicken retains rights to original concepts and design files unless otherwise agreed.
3. Refunds & Cancellations
Digital Products: Non-refundable once delivered.
Custom Apparel: Due to personalization, refunds are not offered unless the item is defective.
Cancellations: Must be requested within 24 hours of payment. After that, production may have started.
Errors: If there is an error in production caused by Crafty Chicken, we will replace or refund the item.
4. Disclaimer
DTF prints may vary slightly in tone due to garment color, texture, or lighting.
Vinyl decals are for smooth, clean surfaces only and may not adhere well to rough or porous surfaces.
Colors on-screen may differ slightly from printed or pressed items.
Crafty Chicken is not liable for incorrect usage, washing, or application by the customer after delivery.
5. Payment Terms
All orders require full payment before production begins.
Payment accepted via Square, PayPal, or custom invoice.
Pricing subject to change based on material cost or order complexity.
Custom quotes available for bundles or bulk.